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Aer Lingus lost baggage compensation and delayed baggage reimbursement: the Montreal Convention applies to every US trip

Checked by against Aer Lingus’s own pages · Last checked

Aer Lingus owes you for a lost, delayed or damaged checked bag up to the legal limit for your trip: 1,519 SDR per passenger, about $2,060 at the IMF rate on 10 November 2026, on an international trip covered by the Montreal Convention, as any trip to or from the United States is (Montreal Convention, Article 22(2)). Aer Lingus asks for the written claim within 21 days (its own rule, last checked 14 September 2026); on an international trip the law’s outer limits are 7 days from receiving a damaged bag and 21 days from receiving a delayed one. The limit is a ceiling, not an offer: you recover what you can show you lost, up to it.

Start your Aer Lingus claim now The amount, the limit and your deadlines, before any card. No card needed to see the number.

The figures, with their sources

The law’s figures were checked against the official texts on 11 November 2026; Aer Lingus’ own windows against its pages on 14 September 2026.

The deadlines, worked out

Say you landed on 2 March 2026.

How to claim from Aer Lingus, step by step

  1. Report the bag before you leave the airport at Aer Lingus’ baggage desk and keep the file reference. That report is also what makes the bag-fee refund due.
  2. Keep every receipt for what you buy while the bag is missing, and list the contents of a lost bag item by item at what each costs to replace today.
  3. Send the claim in writing before the earliest date above, with the file reference, the itemized list, the receipts and the limit that applies. Keep a dated copy.
  4. Where: Through the channels under “Where to send the claim” below, which a person has checked against Aer Lingus’ own pages.
  5. Diary the dates: the airline’s reply, the day a delayed bag counts as lost, and the 2-year limit.

This page is general information about baggage claim rules, not legal advice, and it is not a substitute for Aer Lingus’ contract of carriage or advice from a lawyer about your specific claim.

Aer Lingus lost baggage compensation

A bag that never comes back is a loss claim, not an expense claim. Aer Lingus treats a bag as lost after 21 days, the same day the Montreal Convention deems it lost on an international trip. From that day the claim covers everything that was in the bag, at replacement cost, up to the limit the law sets: 1,519 SDR, about $2,060 per passenger, on an international trip.

A typical checked bag’s contents come to $1,200 to $3,000 at today’s replacement cost. That is the engine’s planning band (estimate — your itemized claim sets the real number); your itemized list sets the real figure. What you bought while waiting and the bag fee come on top, and the fee does not count against the limit.

Aer Lingus asks for the written claim within 21 days. The law gives 2 years to sue on an international trip, but the claim that gets paid is the one sent in the first weeks, with the file reference, the itemized list and the receipts. When a delayed bag becomes a lost bag explains the switch.

Start your Aer Lingus lost-bag claim One tap, then your number. No card to see it.

Aer Lingus delayed baggage reimbursement

A late bag is an expense claim: what you reasonably had to buy while it was missing, at the receipted amount, in full. Before any receipt is entered the engine plans $50 to $150 a day of essentials; your receipts set the figure, and the reason for each purchase (a wedding, a winter arrival, a week of meetings) is what turns a “clothing allowance” into full payment.

What Aer Lingus says. Aer Lingus has not published an interim-expense rule in a form we could verify on its pages. The rule below binds it all the same on any trip touching the United States.

What the law says. On any flight to, from or within the United States, the Department of Transportation’s position is that arbitrary limits on reimbursing reasonable, verifiable, actual interim expenses violate Part 254 and are an unfair and deceptive practice. A flat daily allowance and a percentage rule are both arbitrary limits. The DOT has fined airlines for exactly that: Delta Air Lines $100,000 in 2010 for a pamphlet that capped delayed-bag expenses at a flat daily amount (order); Lufthansa $50,000 in 2011 for paying half the cost of clothing bought while a bag was delayed (order); Emirates $100,000 in 2011 for paying little or nothing towards the costs of a delayed bag (order). Aer Lingus may not do the same to you.

The clock. On an international trip the written claim for a delayed bag must reach Aer Lingus within 21 days of the day you got the bag back (Montreal Convention, article 31); Aer Lingus’s own window is 21 days. The 21-day rule applies to every Aer Lingus trip to or from the United States.

The bag fee. Under the 2024 DOT refund rule the checked-bag fee is owed back automatically once a mishandled-bag report is filed and the bag is not delivered within 12 hours on a domestic flight, 15 hours on an international flight of up to 12 hours, or 30 hours on a longer one. It is paid on top of the expense claim.

Check your Aer Lingus deadlines and track the bag: free, no card, your dates by day.

Start your Aer Lingus delayed-bag claim One tap, then your number. No card to see it.

Aer Lingus damaged baggage claim

Report damage before you leave the airport if you can, with the bag in hand; Aer Lingus’s own window is within 5 days. On an international trip the written claim must follow within 7 days of receiving the bag. Claim the repair, or the bag’s replacement when repair is not sensible, and anything inside that was damaged; keep the bag until the claim is settled.

Start your Aer Lingus damaged-bag claim One tap, then your number. No card to see it.

Maximum compensation limits for Aer Lingus

Aer Lingus is not a US carrier, so a trip to or from the United States is an international trip under the Montreal Convention; the US domestic figure applies only to a separate ticket on a US airline.

The ceiling is set by law, not by the airline. On an international trip the Montreal Convention caps liability at 1,519 SDR per passenger, about $2,060. On a trip within the United States the DOT cap is $4,700 per passenger. What you actually recover is what you can show: contents at replacement cost plus what you had to buy while the bag was missing, and the bag fee refunded on top when the bag is late enough.

Aer Lingus’s own page states: “"Euro equivalent of 1,519 Special Drawing Rights ... approximately €1,900 as of December 2024" — missing-baggage page”.

How to file a PIR with Aer Lingus

The Property Irregularity Report (PIR) is the report you make to Aer Lingus at the airport, at its baggage desk, before you leave the baggage hall; it gives you the ten-character file reference every later step needs. If you have already left, use Aer Lingus’s baggage page or phone line the same day. Under the Montreal Convention the written claim must then follow within 7 days for damage and 21 days for delay, counted from the day you get the bag back; Aer Lingus’s own windows below can be shorter.

The law sets the outer limits regardless: on international trips, a written claim within 7 days for damage and 21 days for delay (counted from the day you get the bag), a bag deemed lost after 21 days, and 2 years to sue. Read our plain-English guide to the Montreal Convention or the DOT rules for domestic trips.

Source: Aer Lingus’s baggage pages and contract of carriage.

Where to send the claim

Web form

Phone

How do I send my claim to Aer Lingus?

  1. Open Aer Lingus’s claim form: aerlingus.com/app/support/forms/baggage-claim-form. Have your file reference ready; the form usually asks for it first.
  2. Paste the letter into the description or comments box, exactly as BagBack prepared it. Where the form has its own fields for the amount, the items or the dates, copy them from your itemized list; the pack lists every field in the form’s order.
  3. Attach the itemized list, receipts, photos and your boarding pass where the form allows uploads. Most accept PDF, JPG and PNG.
  4. Give your BagBack claim address as the contact email so the airline’s replies land in your case and get filed and tracked.
  5. Save the confirmation number and record it on your case page. The follow-ups are timed from that day.

Steps reflect the channels verified on this page. Start a case and the letter, the list and every form field come prepared for Aer Lingus.

What does a claim against Aer Lingus add up to?

International trip. A bag lost on a Aer Lingus flight into the United States with $2,745 of contents at replacement cost and $251 of clothes and toiletries bought while waiting: the Montreal Convention limit is $2,060 per passenger, so the letter claims $2,060 under the liability rule and adds the $75 bag fee on top, which the limit does not touch. Total demanded: $2,135, with the itemized schedule attached so Aer Lingus cannot argue the list down below the cap.

Delayed three days, then delivered. Two changes of clothes, toiletries and a charger, about $290 with receipts, plus the bag fee once the delay passed 15 hours on an international flight of up to 12 hours. Aer Lingus may not answer with a flat daily allowance; the DOT treats that as an unfair practice on any flight touching the United States.

The figures are the engine’s: the SDR limit at 1.3559 US dollars per SDR (the IMF rate on 10 November 2026), the DOT minimum since 22 January 2025. Enter your own trip and the estimate shows your numbers.

What does Aer Lingus tell its own passengers?

Read from Aer Lingus’s baggage pages on the day of the check:

Its rules bind you only where the law is silent. The first-report windows are real and worth meeting; anything that reads as a lower limit, a category exclusion or a depreciation table does not override the Montreal Convention on an international trip or the DOT minimum on a domestic one.

Bag late or still missing?

See your dates with Aer Lingus, what you can buy while you wait, and a link to Aer Lingus’s own bag-tracking page. Free, no card. Check my deadlines and track my bag

Still at the airport?

Report the bag before you leave the baggage hall and get the file reference: ten characters, airport code, airline code, five digits. The first-hour checklist walks you through it with Aer Lingus’s own window counting down.

Start your Aer Lingus claim now

Questions people ask

How much compensation do I get for a delayed bag with Aer Lingus?

What you had to buy while the bag was missing, at cost, up to the legal limit: about $2,060 per passenger (1,519 SDR) on an international trip. Keep every receipt; the limit is a ceiling, not a payout.

How do I file a Property Irregularity Report (PIR) with Aer Lingus?

At Aer Lingus’s baggage desk before you leave the airport: show the bag tag and boarding pass, describe the bag, give a delivery address, and take the ten-character file reference away with you. Aer Lingus’s own rule for a bag that did not arrive is within 7 days. If you have already left, use the baggage page or phone line the same day; the written claim follows within 7 days for damage and 21 days for delay.

What is the Montreal Convention baggage limit in 2026?

1,519 Special Drawing Rights per passenger, about $2,060 at 1.3559 US dollars per SDR (the IMF rate on 10 November 2026), in force since 28 December 2024. Some airline pages still print the old 1,288 SDR; a claim against Aer Lingus should cite the current figure.

How long do I have to report a missing bag to Aer Lingus?

Aer Lingus’s own rule is within 7 days. Report before you leave the airport whenever you can; the file reference from that report is what the claim is built on.

How much will Aer Lingus pay for a lost bag?

Up to the legal cap for your trip: about $2,060 per passenger on an international trip. The amount depends on what was in the bag and what you can show you paid.

Where do I send a baggage claim to Aer Lingus?

Through the channels listed on this page, which a person has checked against Aer Lingus’s own pages.

When does Aer Lingus treat a delayed bag as lost?

After 21 days under its own rules, which on an international trip matches the 21 days the Montreal Convention allows. From that day the claim covers everything in the bag up to the limit, not only what you had to buy.

What is the Aer Lingus baggage claim deadline?

Aer Lingus’s own rule: the written claim within 21 days. The law on an international trip: 7 days from receiving a damaged bag, 21 days from receiving a delayed one, 2 years to sue, and a bag not delivered within 21 days is deemed lost.

Can Aer Lingus cap my delayed-bag expenses at a daily amount?

Not on a flight to, from or within the United States. The DOT treats a flat daily allowance or a percentage rule as an arbitrary limit on reasonable, verifiable, actual interim expenses and has fined Delta Air Lines, Lufthansa and Emirates for doing it. Claim the receipted amount and say in one sentence why each purchase was needed.